Last Updated on Friday, 27 March 2020 06:35 Written by Administrator Friday, 27 March 2020 06:19
We are all aware about the recent outbreak of corona virus (COVID-19) and its rapid spread in our region.
During this hard time, your Company is taking all possible measures to ensure safety of its employees,
clients and community by following the directives of the respective provincial governments by temporary
closing offices in Karachi, Lahore and Islamabad starting Tuesday, 24th March 2020.
Surviving in this unprecedented time is challenging, yet we are committed to deliver essential services
to our clients by the use of technology. Our selected employees will be working from home to facilitate
our insured members.
We are adapting ways to ensure continuous operations and would appreciate your patience and
understanding, if you experience any delays during this disruptive time. Following are our
contact points where our staff can be contacted for relevant inquiry.
For general queries you can contact us at
CRM Call Center (9am-5pm): 92-21-111-435-700 and email us at firstname.lastname@example.org
You can also contact us at 0300-8208555
For online premium / contribution payments, kindly email us at email@example.com.
You will be guided accordingly.
For any amendments / endorsements within your policy, kindly email us at firstname.lastname@example.org,
email@example.com. You will be guided accordingly.
For online claim submission, kindly email us at firstname.lastname@example.org.
Please attach images of all the relevant claim documents along with the completely
filled claim form. Kindly do not forget to mention your name, cert id number, employer
name (for corporates) and policy number on each attached claim document.
However, we urge our valued insured members / covered participants to kindly opt for
the cashless hospitalization at our panel hospitals in order to avoid out of pocket direct cash payments.
For medical emergencies and pre-authorization at our panel hospital, please contact us at
0300-8207000 for Sindh and Baluchistan
0300-8483818 for Punjab
0300-8508550 for Islamabad and Peshawar
Stay safe, wishing you all health
EFU Health Insurance Limited.
EFU Health is Pakistan’s First Specialized Health Insurance Company. Our financial stability and experience in serving all of our clients’ insurance needs form the basis of our customer oriented philosophy. Our structure and products are designed around our customers.