In case you are not satisfied with the decision taken on your claim then you may contact our Customer Services Department at as EFU Health Insurance Ltd. (formerly Allianz EFU Health Insurance Ltd.) Head Office via phone 111-Help (021-111-435700) or 111-Health (021-111-432584) during office hours, email at Customer.Relations@efuhealth.com or mail at the office address. The contact details are mentioned in the claim form.
In case you are still not satisfied with the decision of the above office, or have not received any response within three (3) working days, then you may contact the following official for resolution:
Head of Claims Department EFU Health Insurance (formerly Allianz EFU Health) Ltd. 37-K Block 6, P.E.C.H.S Society, Karachi 75400 Phone: 111-HEALTH (111-432 584) Email: hod.claims@allianz-efu.com
In case of an emergency if an insured member goes to a network hospital and after giving initial ...
To avail inpatient hospitalization services, an insured can go to any hospital of his/her choice, ...
Here is the list of excluded hospital, kindly click on download button to view complete list.
A claim should be lodged with the following documents: ...
In case you are not satisfied with the decision taken on your claim ...
In case of any issue cutomer portal is there to help you ...
Our claim settlement procedure is prompt and hassle-free. It is advisable to consult our Customer Services team.